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Messaging Guests
Messaging Guests
Sending messages to guests using custom messages or message template, group messages, etc.
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15 articles in this collection
Written by
James Wood
and
Adam Thomas
Ivy Translation Widget (Powered by Google)
Written by
James Wood
Updated over a week ago
Scheduled Messages
How to Snooze or Delete Scheduled Messages
Written by
James Wood
Updated over a week ago
Message statuses
Understanding Whether a Message Was Delivered
Written by
James Wood
Updated over a week ago
Group Messages
How to reach multiple guests at once
Written by
James Wood
Updated over a week ago
Sending a message to my guests
How to send messages to your guests
Written by
James Wood
Updated over a week ago
Assigning, accepting and resolving messages
I was just assigned a message, how do I accept and take action?
Written by
James Wood
Updated over a week ago
Message Templates
How to setup or create message templates
Written by
James Wood
Updated over a week ago
Smart Suggestions
Written by
James Wood
Updated over a week ago
Responding to guests' messages
How to resolve, accept, and assign messages as well as reply to the guests
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Written by
Adam Thomas
Updated over a week ago
Pre-arrival Messaging
Why to use pre-arrival messaging and how to enable this feature
A
Written by
Adam Thomas
Updated over a week ago
Guest Profiles / Write Internal Notes
How to view a guest's profile
Written by
James Wood
Updated over a week ago
REMOVE / EDIT A GUEST'S VISIT & UNSUBSCRIBING A GUEST
Edit a guest's visit
Written by
James Wood
Updated over a week ago
Assigning a Message
How do I assign a message to my staff?
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Written by
Adam Thomas
Updated over a week ago
Guest Do Not Wish To Receive Messages From Ivy
How can I remove a guest?
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Written by
Adam Thomas
Updated over a week ago
Ivy Responded Incorrectly - Flag a message
What is flagging and how do I use it to improve Ivy
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Written by
Adam Thomas
Updated over a week ago