The Staff Console

How to navigate the staff console. Check Guests in and out. Edit visits, Search for guests. Filter the guest list

Paige Schoffler avatar
20 articles in this collection
Written by Paige Schoffler

The Staff Console - An Overview

A description of features in the staff console
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Staff Console Navigation

Navigating through the Staff Console in Ivy
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Check a Guest In

How to manually check in a new guest to Ivy
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Check a Guest Out

How to manually check a guest out of Ivy
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Guest Self Check In

Pre arrival self check in
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Search for a Guest

How to search for a guest
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Share a Guest Visit

How to send a link to a guests' conversation
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Tagging Guests

How to tag guests
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Sort and Filter the Guest List

How to sort and filter different views of the guest list
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Guest Tabs: Checked In, Scheduled, Unverified, and Checked Out

A description of the guest lifecycle through the different tabs
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Search Checked-out Guests

How to find a guest that is already checked out
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Guest Ratings & Guest Information

How do indicate a guest's experience by color and numbers
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Compose Message Field

How to write and send a message to your guests
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Conversation Tool Bar

How to take action and make edits to a guest profile
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Guest Pane

Where to see a list of all your guests
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Conversation Pane

Where to see and have conversations with guests
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Dashboard Options

Navigating Active Guests, Checked In, Scheduled, Unverified and Checked Out Guests
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Console Options (Three Dots)

Staff Console, Check In and Self Check In
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Help Center & Live Chat

Getting help with Ivy's Support Team
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago

Manager Dashboard Access

How to navigate through your dashboard
Paige Schoffler avatar
Written by Paige Schoffler
Updated over a week ago