Managing your team is quick and easy! Managers have special powers the ability to add and remove existing users, as well as edit the access permissions of all team members. All users can edit their username, password, mobile phone number too.
To Access the Manager Portal, Click the 3 dot menu in your Ivy Chat Portal, and select “Setup”
Once you are in the Setup Wizard, select "Team". To edit an existing user’s access permissions, select the drop down menu with "Agent" or "Manager".