Ivy Help Center

Setup Wizard and Managing your Ivy Instance

How to start using Ivy and its' features

11 articles in this collection
Written by Paige Schoffler and James Wood

Ivy Chat Console & Guest Management

How to navigate the staff console. Check Guests in and out. Edit visits, Search for guests. Filter the guest list

22 articles in this collection
Written by Jack Smith and Paige Schoffler

Managing Your Team & User Abilities

Add, edit, remove team members. Change username, password, or mobile phone number.

5 articles in this collection
Written by Paige Schoffler

Messaging Guests

Sending messages to guests using custom messages or message template, group messages, etc.

15 articles in this collection
Written by James Wood and Paige Schoffler

Alerts and Notifications

Information on alerts and notifications

6 articles in this collection
Written by Paige Schoffler and James Wood

Ivy Analytics

Analytics and reports

4 articles in this collection
Written by Paige Schoffler

Property Management System (PMS) Docs

Roomkey, StayNTouch, Springer Miller, LMS Agilisys, Opera, Marriott FSPMS, Choice Advantage, SkyTouch, Galaxy Lightspeed

4 articles in this collection
Written by James Wood and Paige Schoffler

FAQs

Frequently asked questions

3 articles in this collection
Written by Jack Smith, James Wood, and Paige Schoffler